概要

Company Name Raja Corporation
Department Finance and Accounts Department
Duration 1 Year
Responsibilities

Working on Cash Payments, Cash Receipts, Bank Payments, Bank Receipts, Journal Vouchers.
Posted Entries in Oracle Financial Software.
E-Filling of Sales Tax, Tax Deducted at Source sale tax Income Tax.
Bank Reconciliation.
Knowledge about Admin Department, Sales Department, Services Department.
Independently Cash Handling.
Responsible for entire Accounting / Document Management and clerical jobs of the company.
Recording of expenses Purchases and materials delivery.


Company Name Ufone
Position Held Customer Service Executive
Duration 8 Months

Responsibilities

Effectively manage large amounts of incoming calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers